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These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website
implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1. Orders

1.1 Orders will be accepted only from trade customers.

1.2 We don't have minimum order quantity.

1.3 Orders can be placed via our website or by e-mail info@lingerie-depot.com

1.4 We do operate back order system. All items that are not in stock at the time of order being placed will be dispatched as soon as they arrive. You must opt out if you do want your orders being placed on back orders.


2. Prices

2.1 All prices show are exclusive of VAT, shipping charges, duty or any other taxes that may apply.

2.2 We reserve the right to change prices at any time without any prior notice.

3. Payment

3.1 We require all orders to be paid for before we can release goods. Please allow time for the payment to reach our account.

3.2 . We offer following Volume Discounts:

£0 - £249 – 0% Discount

£250 - £499 – 1% Discount

£500 - £749 – 2% Discount

£750 - £999 – 3% Discount

£1000 - £1499 – 5% Discount

£1500 - £1999 – 10% Discount

£2000 and above - 15% Discount


4. Returns

4.1 We will accept returns for the period of 6 months. 15% restocking fee will be applied. Returned items need to be in original condition, unused, unworn in original packing with all labels attached. We will not accept return of faulty orders
without prior contact with us and authorisation given to return the goods.

4.2 All goods returned to you from your customers remain your property. We cannot accept returns of those items.

4.3 Custom Items can't be returned for refund.

 5. Shipping & Delivery

5.1 Shipping cost for UK addresses:

a) Flat delivery charge of £5.99 + vat for all orders up to £120

b) Free delivery for all UK orders over £120

c) Delivery to EEA countries cost £9.99. Delivery outside of EEA zone will be calculated at the time of the order placed based on order quantity and destination. Please contact us prior placing your order for quote.


d) Colour Coding (Work in progress)

     - Blue - Dispatch in 5 - 7 working days. Delivery time 3 - 5 working days

     - Purple - Dispatch in 1 - 2 working days. Delivery time 2 - 3 working days. Low Stock

     - Green - Dispatch in 1 - 2 working days. Delivery time 2 - 3 working days.

5.2 We aim to dispatch all dropship orders within 2 working days. Delivery Time is 3-5 working days.

5.3 Bulk orders are usually dispatched within 5-7 working days. Delivery Time is 3-5 working days.


6.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]

6.2 You must not use this website if you are not 18 years old or over.


7.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website
must not be republished online or offline without our permission.

7.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

7.3 Subject to paragraph 7.1, no part of this Website may be reproduced without our prior written permission.


8.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues.
Therefore we will not be liable if this website is unavailable at any time.

8.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning
of maintenance issues but shall not be obliged to do so.


9.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy [insert hyperlink here], any material you send or post to this Website shall be considered
non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

9.2 When using this website you shall not post or send to or from this Website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages
or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

9.3 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph


10.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites
or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website,
it is at your own risk.

10.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

 (d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the
United Kingdom.

10.3 If you choose to link to our website in breach of Paragraph 10.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.


11.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to
the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct
or up to date.

11.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude
all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.


12.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or
a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in
tort or contract or otherwise in connection with this Website.

12.2 Nothing in these Terms shall exclude or limit liability for

(i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);

(ii) fraud;

(iii) misrepresentation as to a fundamental matter; or

(iv) any liability which cannot be excluded or limited under the law of the United Kingdom.



This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive

jurisdiction of England and Wales.


Lingerie Depot

Unit 6, Station Road Workshops

Station Road


Bristol, BS15 4PJ

VAT No. 213 00 57 69


Contact us

Email: info@lingerie-depot.com

Tel: 0845 467 0407